SINTERFIRE, INC. WEBSITE

 

Terms and Conditions of Use

 

It is the sole responsibility of each customer to know the laws in his or her jurisdiction prior to making a purchase of any of the products displayed on this website.

 

No product displayed on this website and offered for sale by SinterFire will be knowingly transferred to a person in any jurisdiction where it is unlawful to receive or possess such product. Please be advised that State and local laws vary widely regarding the use of certain firearms, ammunition, accessories, and shipping and transportation of the same. Certain portions of this policy may not apply to qualified law enforcement officials and members of the military in some jurisdictions.

 

SinterFire is not responsible for the use or inability to use any of the products offered, nor for the suitability of use for any particular task or any claims stated in our materials regarding how these products function or work. Neither is SinterFire responsible for any damages loss of any kind arising from the misuse of our products, nor for physical harm caused by our products to anyone. 

 

Customers Between 18 and 21 Years of Age

Federal regulations limit the sale of ammunition to persons 18 years of age and older. Customers between 18 and 21 years of age are limited to purchases of rifle and shotgun ammunition only. SinterFire will not ship handgun or other prohibited ammunition to customers between 18 and 21 under any circumstance.

 

Customer Affidavit

When purchasing SinterFire products, the customer will be asked to signify agreement with certain statements and terms of sale. These agreements are SinterFire’s attempt to verify that the customer has researched and is aware of all applicable laws and regulations in his or her jurisdiction pertaining to SinterFire products. The customer will be asked to verify that he or she meets the legal purchasing age, and that the customer is not criminally disabled from possession of SinterFire products. To this end, the customer will be asked to verify statements including that he or she is not under indictment, has never been convicted of a crime disqualifying them from possessing or acquiring firearms and ammunition, and that he or she does is not an illegal drug user. The customer must also be prepared to verify the status of his or her citizenship, Armed Forces service, and mental health.

 

Shipping Destination Restrictions

SinterFire does not ship outside the United States or to Alaska, Hawaii, Chicago, Washington, D.C. or any other area within the United States where SinterFire is prohibited by federal, state, or local law to ship its products. For states such as Connecticut, Illinois, Massachusetts, and New Jersey, SinterFire will only ship to qualified customers holding the necessary state and federal licenses. The customer understands that if he or she attempts to have SinterFire product shipped to restricted areas, the order will be cancelled, and the customer will be subject to paying a cancellation fee as described below.

 

Order Cancellation by Customers

SinterFire desires to provide customers with excellent service, which includes very prompt shipment of orders. SinterFire’s system is 100% automated such that the moment a customer places an order, the system begins preparing the product to ship at the earliest possible time (typically the same day or next business day). Because the system is 100% automated and because an order will ship so quickly, orders may not be cancelled by customers once submitted.

 

Termination of Service and Order Cancellation by SinterFire

SinterFire reserves the option to cancel any orders where the purchaser has not abided by these Terms and Conditions. In the event that SinterFire chooses to cancel an order, the customer will receive a refund of the full amount of the purchase less a $25.00 cancellation fee or 5% of the total purchase amount, whichever is greater. SinterFire does not like cancelling orders, but sometimes is obligated to do so where a customer has not adhered to these Terms and Conditions. When this happens, SinterFire incurs various costs ranging from credit card processing fees to chargeback fees. It is the customer’s responsibility to make sure that he or she fully understands and complies with these Terms and Conditions. SinterFire, in its sole discretion, has the right to delete or deactivate a customer’s account, block his or her email or IP address or otherwise terminate access to the SinterFire website (or any part thereof), immediately and without notice and without limitation, if SinterFire believes that a customer has violated the Terms and Conditions of Sale. Further, Sinterfire shall not be liable to the customer or any Third Party for any termination of the customer’s access to the SinterFire website.  

 

Returns

Due to the unique nature of the product we sell we only accept returns for damaged or defective product.  Product must be returned within 30 days of your order date.  There will be no refund issued for any returns that are received at our warehouse without a prior Approved Return Request on file or for any returns that are received at our warehouse with a prior Declined Return Request on file. If you feel like you should be able to return your product for a reason other than it being damaged or defective product, you are welcome to fill out a Return Request Form and your Return Request will be considered.  Please email us at customerservice@sinterfire.com; someone on our staff will respond promptly.  If your return is approved, we will reply back to your email with the options available for processing your return.  

 

Agreement to Indemnify and Defend for Misrepresentation

In the event that information provided by the customer under the “Customer Affidavit” is determined to be untrue, the customer agrees to release, hold harmless, indemnify, and pay to defend SinterFire and its owners, agents, affiliates, officers and employees against any resulting civil liability or criminal prosecution.

 

 

Release of Liability and Agreement to Indemnify and Defend

By placing an order with SinterFire, the customer understands and acknowledges that he or she alone is responsible for how the product purchased from SinterFire is used. The customer explicitly agrees to release, hold harmless, indemnify, and pay to defend SinterFire and its owners, agents, officers, and employees against any resulting damages and/or civil liability or criminal prosecution arising from or related to the products the customer has purchased, including but not limited to the use, storage, and transportation of the product. In the event that any other party files a claim of any kind against SinterFire, the customer agrees to indemnify and pay to defend SinterFire and its owners, agents, officers, and employees against any resulting civil liability or criminal prosecution.

 

Delivery Terms

Risk in the goods shall pass in accordance with the Delivery and Carriage Terms stated in the SinterFire’s acknowledgment of the order, or in the absence of such a statement, upon the goods leaving SinterFire’s premises. This agreement becomes part of the Purchase Order with SinterFire, and supersedes any prior agreement, written or otherwise, expressed by authorized representatives of any party. If any conflict between this agreement and existing and future Purchase Orders should arise, this agreement takes precedence. This agreement shall continue for the period of liability established for the customer’s end product for which SinterFire products are used, and where applicable, the customer shall impose this same agreement on any third parties, without any adulteration or modification.

 

Jurisdiction

In the event that the customer chooses to file a legal action or complaint against SinterFire or any of its owners, affiliates, agents, officers, or employees, the customer agrees that such a complaint must be filed within a court located in Pennsylvania. The customer agrees that any complaints filed within any other jurisdiction shall be immediately removed to a court within Pennsylvania and agrees to reimburse SinterFire and its owners, agents, officers, and employees for any costs they may each incur in defending against the complaint or effecting its removal until such time that the complaint is properly filed within a court located in Pennsylvania.

 

Severability                                                                                                                                                         

If any term of this order is invalid or unenforceable under any statue, regulation, ordinance or otherwise, such term shall be deemed reformed or deleted, but only to the extent necessary to comply with applicable law. The remaining provisions of these Terms and Conditions of Use shall remain in full force and effect.                   

 

 

 

Warranty

It is our goal at SinterFire, Inc. to manufacture high quality products. To this end, we make every effort to maintain high standards of workmanship, materials and quality. Therefore, we warrant that all SinterFire's products delivered under a specific order will be free from defects in workmanship and material under normal and customary service. SinterFire's liability under this warranty is limited exclusively to the repair or replacement without cost to the customer (at our option) of any individual component delivered under the order that we find to contain defects in workmanship or material. SinterFire will be liable for repair or replacement only if a defect in our product is identified within a 10-day period after the receiving date by the Buyer.  If a legitimate defect is identified, the Buyer shall submit written notification stating the defect to SinterFire and SinterFire shall receive such written notification no later than 20 days after the receiving date of the product by the Buyer. SinterFire's liability hereunder does not extend to any products, articles or parts thereof:

 

            (i) Which are free from defects in workmanship and material, but do not perform   satisfactorily in the intended application of the Buyer; 

 

            (ii) Which are assembled into ammunition, installed, operated, maintained,             repaired, or altered or which have been subjected of misuse, accident or neglect;    and

                                                                                    

(iii) The Buyer undertakes to indemnify and keep indemnified the SinterFire, Inc. against all claims, actions, demands, proceedings, losses and costs in connection with any infringement or alleged infringement of any patent, registered design or other intellectual property right in the manufacture, sale or application of the goods arising out of or in connection with the matters described below.   

 

THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS AND SINTERFIRE, INC. SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, DIRECTLY OR INDIRECTLY, ARISING FROM THE USE OF SUCH MERCHANDISE OR FOR CONSEQUENTIAL DAMAGES. THIS WARRANTY SHALL NOT BE EXTENDED, ALTERED OR VARIED EXCEPT BY A WRITTEN INSTRUMENT SIGNED BY THE PARTIES.

 

E-mail List

In an effort to stay in communication with SinterFire customers and to inform those customers of specials, our office retains a list of each customer's name and e-mail address. By placing an order on SinterFire.com, the customer explicitly authorizes SinterFire, Inc. to send him or her follow-up e-mails relating to the purchase, as well as e-mails containing information regarding other products or services that are available. The customer understands that his or her information will be retained and used in accordance with SinterFire’s Privacy Policy and that the customer may at anytime choose to unsubscribe from any future e-mails that result from being added to said e-mail list.

 

Export Restriction Notice

Export of products displayed on this website may be prohibited without a valid export license issued by the United States Department of State, the United States Department of Commerce, or another regulatory body. By purchase of a SinterFire product, the customer acknowledges and agrees that he or she will not resell, divert, ship or otherwise convey the product to any other country without the proper export authority. The customer is responsible for full compliance with all Federal, State, and local laws and regulations related to such a transaction.